TTC’s Wheel-Trans Service and Your Rights

The Centre for Independent Living in Toronto (CILT) and TTCriders are pleased to invite you to our virtual workshop series about the TTC’s Wheel-Trans service.

Description: Are you new to Wheel-Trans or thinking about applying? Join us for a 2-part workshop series about the application process and your rights as a Wheel-Trans user. The first workshop is called “Wheel-Trans 101”, and the second workshop is called “Wheel-Trans: Know Your Rights”.

When?

Wednesday April 22nd 1:00-3:00PM
Wednesday April 29th 1:00-3:00PM

Access Supports: ASL-English interpretation and CART Captioning will be provided.
If you require any access accommodations, please let us know in the Access Accommodation section of the registration by April 16th 2026.

Register in advance for these events at (you can come to both or just one):
https://us02web.zoom.us/meeting/register/FuAYFPT_RL64EP9wjuU_3Q#/registration

Workshop Descriptions:
Wheel-Trans and Family of Service (FOS) 101 on Wednesday April 22nd:
This workshop is designed for those who are new to using Wheel-Trans and have questions about their eligibility and the application process, what the Family of Services (FOS) model is, how to challenge their eligibility category, and other Wheel-Trans issues. The workshop goes in-depth on how to apply for Wheel-Trans and how to appeal conditional eligibility, with the goal of empowering participants and making overly complex, bureaucratic procedures feel more approachable.
Wheel-Trans: Know Your Rights on Wednesday April 29th
This workshop is part of TTCriders’ Know Your Transit Rights project, which aims to empower riders and help them understand their legal rights while using the TTC. This workshop is designed for Wheel-Trans users who are interested in understanding the rights they have before, during, and after Wheel-Trans trips and how to exercise these rights. The workshop covers topics such as the responsibilities of Wheel-Trans operators, how to make sure your trip is as accessible for you as possible, the Code of Conduct policy, traveling with support persons and animals, and appealing your eligibility category or suspension of service.

If you need assistance with registering:
Please e-mail robin.simmons@cilt.ca or call 416-599-2458 ext. 293. Please note, you will not be able to join the session without registering first. After registering, you will receive a confirmation email containing information about joining the meetings.